About UsInternet Workwear Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.Our Contact details: Internet Workwear Limited 150 South Denes Road Great Yarmouth Norfolk NR30 3PG United Kingdom Phone: 01493-843003 Fax: Email: chris [at] british-nurses [dot] co [dot] uk VAT 794 6952 63 |
Making A PurchaseMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And HandlingWe will normally send your order to you in <1-2> business days with some items not in stock taking 2-3 days. Items out of stock will be placed on back order and the customer informed by emailAll orders are dispatched by either Royal Mail or DPD to UK Mainland addresses only, using a next working day delivery. A email is sent to each customer upon dispatch, telling the delivery method, expected delivery date and if applicable the consignment number. Internet Workwear Ltd cannot accept any responsibility for any discrepancies or non-deliveries that do not comply complying with the following: - Customers must inform Internet Workwear Ltd of any discrepancies or non-deliveries within 2 days of the goods being dispatched to tel no 01493-843003 and confirmed by email to sales@internet-workwear.co.uk. |
Delivery ScheduleWe deliver your order right away. We will normally send your order to you in 2-3 business days . |
Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax ChargesFor orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
Credit Card SecurityWhen the order is placed at our website, you are then transfered to a secure site "Protex" where credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach the "Protex" computer. They are not held in clear text on any web site. |
GuaranteeWe guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
Reaching UsIf you need to reach us, please email us using the link on the store page, alternatively, you can call on 01493-843003 (International +44 01493-843003) or fax us on or write to us at 150 South Denes Road Great Yarmouth Norfolk NR30 3PG United Kingdom |
Privacy PolicyInternet Workwear Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. This website also uses Google ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. Ecommerce cookies used on this website : ACTINIC_CART. The shopping cart. Specifically excluded from the scope of the regulations. ACTINIC_BUSINESS. The login digest for logged in customers. ACTINIC_CONTACT. The 'Remember Me' details. ACTINI_REFERER. Returns the customer to the last page visited after completion of the checkout. ACTINIC_RECENT. Records the image filename(s) for the ‘Recently Viewed Products’ list, if enabled. CART_CONTENT. Stores the cart value and item count for the shopping cart summary. LAST_SECTION_URL. Used by the ‘Back’ link on the Product Page, to return the visitor to the correct Section Page. Standard Google cookies used on this website : __utma __utmb __utmc __utmz |
Returns PolicyPrivate Customer OrdersReturns policy If any garments are not required for any reason we will be happy to refund their value provided that; (a) they are returned to us carriage paid, unused (other than for the purpose of trying on the garment), within 14 days of delivery; (b) our invoice relating to the relevant goods has been paid by the due date; and (c) a written note is enclosed quoting the invoice number and stating the reason for the garments being returned If you have ordered the wrong item size or colour etc please return the unwanted item for a refund and re-order the new items as a new order Initial shipping charges will not be reimbursed if goods are returned for any reason apart from faulty goods Returned goods must be in there original packaging with all labels still on the garment. Customers are responsible for the return postage costs of goods not wanted for any reason apart from faulty goods, Please make sure you send the items back with a recorded delivery service, otherwise we can not be held responsible for lost goods Business Customers Returns are not generally accepted but exceptions may be made at the discretion of Internet Workwear Ltd who should be contacted within 2 days of receipt of the goods A re-stocking fee of 20% will be charged where business customers return items that have been agreed with Internet Workwear Ltd Force majeure Where we are unable to perform due to any circumstances beyond our control we may suspend performance while those circumstances subsist and any agreed date or period for delivery shall be regarded as extended accordingly. If any period of suspension of deliveries lasts for more than three months, either party may cancel the contract by written notice without penalty. Insolvency If (a) you make any voluntary arrangement with your creditors or become bankrupt or become subject to an administration order, or go into liquidation; (b) you cease, or threaten to cease, to carry on business; or (c) Internet Workwear Ltd reasonably believes that any of the above events is about to occur and notifies you accordingly; then you shall cease at once to use any goods not then paid for and shall on demand return any of them remaining in your possession. On making such a demand, we are entitled, without incurring any liability to you, to enter your premises and remove and repossess such of our goods as are to be found there, and also to cancel any contract with you. Risk & ownership The risk in the goods passes to you when the goods are delivered to the delivery address. Ownership of the goods remains with Internet Workwear Ltd until payment has been received in full for the goods and any other garments for which payment is also due |